Privacy Policies effective October 12, 2009

This is a General Motors Company ("GM") sponsored site. To view General Motors Company’s privacy statement click here: http://www.gm.com/privacy/#scope.

GM will have access to your name and other personal information you enter here. GM dealers and third parties will also have access to personal information you enter here and your browsing activities on this page in order to provide you the dealer locator services you are requesting. The role of each party is explained below and links to applicable privacy statements are provided.

Collection and Use of Your Information by GM

When you choose a GM dealer and request a quote or ask a question, the personal information you provide is collected by GM and treated in accordance with the GM Privacy Statement for U.S. Consumers. To opt-out of GM contacting you for marketing purposes click here: http://www.gmcontactpreferences.com. In addition, GM’s use of cookies and other tracking devices is also discussed in GM’s Privacy Statement which you can access here: http://www.gm.com/privacy/#scope.

Information Directed to Our Dealers

When you complete a form on this website to ask a question of or request a quote from a GM dealer, the information you submit is forwarded by GM to the GM dealer you selected. Each GM dealer is independent of GM and the dealer you direct your communication to will have its own privacy statement. Please contact the dealer or visit the dealer’s website for more information on its privacy practices.

Use of Cookies and Other Tracking Devices by Third Parties

Cookies placed or recognized on your computer’s Web browser by third-party advertising companies on this or other websites are used in conjunction with web beacons at this website to evaluate online advertising or to tailor promotions and other marketing messages to you. One of the third-party advertising companies we use in conjunction with the web beacons on this website is DoubleClick. To learn how to “opt out” from the use of the DoubleClick web beacons, please visit http://www.doubleclick.net/us/corporate/privacy. To disable the collection of information by all web beacons used on this website, you must refuse cookies, as described in GM's Privacy Statement for U.S. Consumers, above.

Changes to these Privacy Policies or Statements

Any changes to the treatment of personal information collected on this site will be governed by the Privacy Statement or Policy of the collecting entity. Please review the individual Privacy Policy or Statement for changes.

This Privacy Statement is effective as of October 12, 2009

Terms of Use

Effective 09/12/2006

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our hompage.

The Information We Collect:

This notice applies to all information collected or submitted on the Ballas Buick GMC website. On some pages, you can make requests, apply for credit, and register to receive materials and information. The types of personal information collected on these pages are:

Name
Address
Email Address
Phone number
Credit/Debit Card Information
Date of birth
Employment Information
Social Security Number

The Way We Use Your Information:

We use the information you provide about yourself to handle your request. We do not share this information with outside parties except to the extent necessary to complete your request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To Prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of young people is especially inportant. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract that audience.

How Can You Correct Your Information:

You can correct factual errors in your personally indentifiable information by sending us a request that credibly show error.

To protect your privacy and security, we will also take reasonable steps to verify your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 419-535-1000 or send us an email at jzureich@ballasbuickgmc.com

Service Alert System

Subscribers to the Ballas Buick GMC service alert system have opted-in to receive text alerts from one or more of the following short codes:  REPAIR and/or NEWCAR concerning the service needs and service status of their vehicles.

Subscribers expressed an interest in receiving text alerts when they called or dropped off their vehicles at one of our authorized automobile service centers. Only subscribers receive alerts from the automobile service center(s) to which they opted-in and the messages are only concerning the service needs of their vehicle(s).

All messages sent to subscribers are standard rate. Standard/Other charges may apply. Message fees may apply, based on the type of text messaging program the subscriber has with their carrier. There are no additional fees assessed by Ballas Buick GMC or the subscriber's automobile service center.

CARRIERS SUPPORTED:

AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, Virgin Mobile USA, Cellular South, Boost Mobile, Cincinnati Bell, Midwest Wireless, SunCom, US Cellular Corp, Centennial, Voce, Nextel and nTelos.

HOW TO GET HELP:

For more information subscribers can reach us at:

Rob Quinto rquinto@ballasbuickgmc.com or 419-535-1000

From your mobile phone you can get contact information for assistance at any time by sending the text "HELP" to any one of the short codes shown above to which you are subscribed. You will receive a standard rate message from our service with information on the program you have subscribed to. Standard/Other charges may apply.

HOW TO OPT-IN:

When you call to set up an appointment at one of our participating automobile service centers, you will be asked if you would prefer to receive text alerts about your appointments and service needs. If you agree, you will then be sent a text message requesting you confirm your desire to opt-in to this alert service by responding "YES" to the message. You will receive a return message from Ballas Buick GMC confirming you have opted in and providing you with contact and opt-out information.

We may send you an opt-in confirmation alert shortly. If you fail to respond to that alert, or if your carrier does not permit these alerts, you may not receive Ballas Buick GMC alerts.

HOW TO OPT-OUT:

To opt-out from our service alert system you can text "STOP" to the short code REPAIR from your mobile phone and you will automatically be unsubscribed from our service. You will receive a confirmation that you successfully unsubscribed but will not receive any additional messages until such time you opt-in again at one of our participating automobile service centers.

WARRANTY:

Ballas Buick GMC will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

PRIVACY POLICY:

Ballas Buick GMC respects your privacy. We will not share or use your mobile number for any other purpose. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.